1. Information We Collect
At Timeout Tour, we value your trust and are committed to safeguarding your privacy. We collect personal details strictly necessary for organizing your journey:
- Full Name, Contact Phone/WhatsApp number, and Email address for trip correspondence.
- Government ID details (Aadhaar, Passport, or Voter ID) required for flight tickets, restricted area travel permits, and hotel registrations.
- Travel preferences, dietary specifications, and emergency contact numbers.
2. How We Use Your Data
Your information is used solely to:
- Process and confirm tour package bookings and verified hotel reservations.
- Generate official GST invoices, travel vouchers, and itinerary documents.
- Provide 24/7 on-tour customer support and live flight/cab tracking.
- Share critical travel updates, weather alerts, or destination guidelines.
3. Data Protection & Sharing
We do never sell, rent, or trade your personal information to third-party marketing companies. Personal data is shared exclusively with verified suppliers directly involved in executing your itinerary (e.g. hotel reception, airline ticketing desk, local transport coordinators).
Our database utilizes encrypted storage and role-based access control to prevent unauthorized inspection, tampering, or disclosure.
4. Your Rights & Data Deletion
You have the right to request a copy of your personal records stored in our portal or request deletion of past trip archives after the conclusion of your holiday. Contact us anytime at privacy@timeouttour.com.